Modern Message Blog

Katie Frierson

Katie Frierson
Katie Frierson serves as a Client Service Executive at Modern Message, specializing in Multifamily client communities. She began her career in 2017 as a Client Service Executive and brings her passion for creativity to the Client Service team. She enjoys creating new ideas that will benefit her clients’ need for more engagement between the onsite teams and residents.

Recent Posts

How to Generate Epic Resident Engagement On Social Media

Posted by Katie Frierson on February 14, 2019 at 11:16 AM

Everyone loves a good contest, right? Not only that but when the engagement of the contest results in thousands of positive, loving, complimentary comments…. well, you might say we are all on cloud nine. 

This past week at Modern Message, we’ve seen this as a product of our “Don’t Go Breakin’ Our Heart!” contest on Community Rewards.

Our Client Service team is here to take some of the workload off your onsite teams by brainstorming ways to help them engage with your residents. That’s why we created a contest for your residents asking them to not break our heart’s this Valentine’s Day by telling us why they love their community.

How did we do it? We created a Valentine’s Day Instagram post on our Community Rewards page with instructions what residents needed to do to be entered to win a $500 Reward card (covered by Modern Message) and how they can earn points.

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Tags: Resident Engagement, Community Rewards, Loyalty Rewards, Social Media, Instagram